Operate and Scale Kubernetes with Enterprise Support

Production Grade Kubernetes Support

Operate an agile Kubernetes infrastructure backed by Weaveworks’ experts. We’ll help you build and operate Kubernetes, providing advice and support. Our support covers critical workflows and technologies so you can build, run and scale with confidence.

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The Complete Stack

Reap the rewards of increased velocity and reduced operational complexity backed by our experts. Intelligent scheduling and self-healing are the foundation for building a dynamic infrastructure layer whether in the cloud or on-premise. Our support subscription combined with Weave Cloud, our management platform, gives you a complete system to build, run and operate Kubernetes workloads and infrastructure.

Support Features

Comprehensive support

Our component based approach covers everything from storage, and networking through to monitoring and management. Run agile infrastructure with complete confidence.

Production grade operations

Operate Kubernetes reliably using workflows we’ve established from running Kubernetes extensively. Our GitOps workflows gives you the tools and practices you need to be successful.

Open source expertise

The Kubernetes ecosystem is innovative and fast-moving. Benefit from the latest features by using the open source upstream Kubernetes - supported by our experts. Our component based approach gives you the flexibility to select the best elements for your needs.

Multi-cloud and on-premises

Run Kubernetes wherever you need it, whether on VM’s, bare metal or in the public cloud. Reduce complexity by using the same declarative approach across multiple environments.

Critical 24/7 support

Your business and workloads operate around the clock and so do we. Our team operates 24/7 so whenever there’s a problem our experts are there to help. Operate with confidence - we’ve got your back!

Enterprise integration

Agility doesn’t happen in a vacuum. We can advise on integrating Kubernetes into existing systems easing migration. We understand the constraints of enterprise systems and can help you steer the right course.

Pricing

Development Cluster Production Cluster
Coverage Business Day  24x7
Critical Response  N/A 1 hour
Infrastructure AWS, GCP and On-premise AWS, GCP and On-premise
Contact Phone & Email  Phone & Email 
Options Professional Services
Training
Professional Services
Training
Annual Price  $ 12,000 
(up to 8 nodes)
$3,000 per node
(minimum 10 nodes)

You're in good company

Weave Cloud empowers all industries and team sizes.

We’re seeing explosive growth in enterprise Kubernetes adoption, but there’s a knowledge gap between adoption and implementation. With its new offering Weaveworks is packaging its products and services to help enterprises accelerate their moves to cloud natives tools, methods and processes.

James Governor, co-founder of Redmonk

Expert advice and support to build and operate Kubernetes

Accelerate your cloud native journey today.

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FAQs

What’s covered in the support offering?

The subscription covers support for installing Kubernetes and operating a cluster. Kubernetes components and services such as networking, storage, ingress, secrets and templating. Our supported software listing has more details.

What makes your support subscription different?

Weaveworks experience and skillset resides in operating Kubernetes as a production system. Through those experiences we’ve built out a set of workflows to install, upgrade and run Kubernetes in production environments: we call these workflows GitOps. Partnering Kubernetes support with our management platform Weave Cloud gives a complete system for developing and running Kubernetes-based workloads.

What Cloud platforms does Weaveworks support?

We have validated support for running open source Kubernetes on AWS and GCP. We can also provide support teams that use GKE and EKS. We are more than happy to work with customers who are using other public clouds but haven’t worked closely with them to validate our installation and set-up approach. We will also not have particular experiences with other public clouds associated services (e.g. VPC).

How can you help us use Amazon’s EKS or Google’s GKE?

The managed Kubernetes’ clusters from Amazon and Google remove the operations drag of building and updating core Kubernetes. We also support teams who need to run Kubernetes to provide application infrastructure - whether that’s providing advice on the right policies or troubleshooting a service problem.

How do you support on-premises installs of Kubernetes?

For enterprise customers that need to deploy Kubernetes in their datacenter we support Kubernetes installs on Canonicals’ Ubuntu or RedHat. For customers that want to use alternative host operating systems we will provide support but will not have validated our approach.

How do you support pure open source Kubernetes?

Kubernetes and the Cloud Native landscape is moving very fast and there’s a constant flow of new features. Weaveworks’ feels that the best version of Kubernetes to use is the pure upstream version, where we will support the last two major release streams (e.g. 10.x and 9.x) ensuring customers can progressively upgrade.

Will you support integrating Kubernetes with other vendors?

Many customers have existing investments across networking, storage and other enterprise technology. Weaveworks will work support customers to integrate Kubernetes with their existing systems. Where an issue is caused by an interaction between Kubernetes and another vendors system as long as both elements are under an appropriate support contract we will work with the customer and third-party vendor to resolve.

How does it work if I have a development and production cluster?

As long as the development cluster size is below 8 nodes then the price is 12k USD. The price for a production system is 3,000 USD per node, depending on the size of the cluster.

Will you install Kubernetes for customers?

We design, install and set-up Kubernetes clusters’ for customer as professional services engagements. Combined with our Kubernetes subscription and training this gives customers a way to accelerate the whole business to

OK, I want it - how do I buy?

Ready? Contact us via help@weave.works or fill out our contact form

Upcoming events

KubeCon (Seattle, USA)

Workshop: Your Path to Production Ready Kubernetes

Learn more

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